- #F5 BIG IP EDGE CLIENT FOR VPN ACCESS HOW TO#
- #F5 BIG IP EDGE CLIENT FOR VPN ACCESS SOFTWARE#
- #F5 BIG IP EDGE CLIENT FOR VPN ACCESS PASSWORD#
#F5 BIG IP EDGE CLIENT FOR VPN ACCESS HOW TO#
If you don’t already have the name of your computer or a Remote Desktop Connection file to click on, see this web page for information on how to get your work computer’s name. Step 3: Connect To Your DesktopĪfter having connected to VPN (see Step 2 above), you can now connect to your desktop using Remote Desktop Connection. Include your cell phone number so we can call you back and troubleshoot with you. If you still cannot connect: Send an MSIT Help Desk ticket (or call the UTHealth Help Desk at 71 if all else fails), and ask for help with “ Connecting to VPN“. If you connect successfully: proceed to Step 3. Answer affirmatively (yes, run, continue, etc) to these prompts, they are safe to run. You will be prompted about downloading and installing files if you’ve never used the UTVPN page.
#F5 BIG IP EDGE CLIENT FOR VPN ACCESS PASSWORD#
Type in your username and password in the boxes in the upper left-hand corner of the web page. Step 2b: Connect Using the UT VPN Web Page If it stays stuck on “Initializing” or otherwise the F5 / Big IP box never clears: click the DISCONNECT button and close the box. If you get on (the initialization goes away automatically): You are now connected to VPN, proceed to Step 3. When prompted, type in your username and password. If you do not have F5 / Big IP VPN installed on your desktop: go to Step 2b below instead.
#F5 BIG IP EDGE CLIENT FOR VPN ACCESS SOFTWARE#
If you already have Big IP Edge Client VPN software installed on your desktop (also known as F5 VPN) on your computer, run it.
(Although the page was published by AT&T, the information contained in it may be helpful regardless of who your ISP might be.) Step 2: Check VPN Connectivity Step 2a: Connect Using the F5/Big IP VPN Desktop App MSIT cannot troubleshoot home Internet Connections contact your ISP or go here for advice on how to troubleshoot it. If you get no data: Either your home connection is down, or you might be in Airplane Mode (if on a laptop). If you get data back: Your Internet connection at home is working. Log back in without starting any other programs. Please follow all three of these steps as outlined below to properly troubleshoot your connection. There are 3 steps involved in getting to your office computer: This in turn will let your Lan Manager help you resolve the problem more quickly. If you find that you cannot get to your desktop from home, the following steps will help you either resolve the problem or at least narrow down where you might be having trouble.
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